CONGRATULATIONS ON BEING PART OF THE 2023 TRI LABS TEAM

 

CONGRATULATIONS ON BEING PART OF THE TRI LABS TEAM FOR 2023

PLEASE READ EVERY WORD ALL THE WAY TO THE VERY BOTTOM BEFORE STARTING YOUR ORDER.

    IMPORTANT CODES YOU WILL NEED ALONG THE WAY:

    • TRILABSBOX2023: ENTER THIS CODE AT CHECKOUT AND YOUR NEW TOTAL WILL EQUAL $299 FOR THE TRI LABS TEAM BOX

    • TRILABS30: ENTER THIS CODE IF YOU WANT TO ORDER ADDITIONAL KITS IN ADDITION TO YOUR TEAM BOX TO RECEIVE A 30% DISCOUNT AS A SEPARATE ORDER

    • TRILABS2023:  ENTER THIS CODE IF YOU EVER WANT TO PURCHASE BASE PERFORMANCE NUTRITION ON FUTURE ORDERS AND RECEIVE 20% OFF

     

    PLEASE FOLLOW THE INSTRUCTIONS BELOW CAREFULLY. PLEASE NOTE, IN ORDER TO SIMPLIFY THINGS, EACH PARTICULAR ITEM (SUCH AS A CYCLE TOP) WILL HAVE A UNIQUE GENDER AND SIZE. PLEASE REVIEW THIS CAREFULLY AS IF YOU DO NOT SELECT A “GENDER” THEN THE SYSTEM WILL DEFAULT YOU TO A MALE SMALL. PLEASE SLOW DOWN AND MAKE SURE YOU DO THESE PROPERLY. 

    THE OPTIONS LIKE THE ABOVE WILL BE AVAILABLE IN ALL PIECES.

    NOW YOU ARE READY TO PLACE YOUR ORDER. IF YOU ARE ORDERING THE TRIATHLON BOX OR THE CYCLING BOX, FOLLOW THE BELOW INSTRUCTIONS.  

    IT IS STRONGLY SUGGESTED YOU PLACE YOUR TRI LABS TEAM BOX ORDER ON YOUR COMPUTER. YOU CAN HAVE THIS SCREEN EITHER OPEN ON YOUR PHONE WHILE YOU ORDER FROM YOUR COMPUTER. OR YOU CAN HAVE 2 SCREENS. DO NOT TRY TO PLACE YOUR BASE BOX ORDER FROM YOUR PHONE OR A TABLET, IT IS VERY DIFFICULT. 

    ORDER #1 - THESE ARE THE CUSTOM MADE KITS WHICH ARE MADE OVERSEAS WHICH TAKE LONGER TO PRODUCE

    • STEP 2
      •  SELECT YOUR TEAM BUNDLE SAMPLER PACK
        • SELECT YOUR T TECH  SHIRT - THERE ARE 3 VERSIONS - CREW NECK FOR MALE, V NECK OR TANK TOP FOR FEMALE
        • 4 BASE HYDRO SINGLE SERVE - 1 PER FLAVOR
        • 5 BASE BARS - 1 PER FLAVOR
        • 2 BASE GELS - 1 PER FLAVOR
        • 2 BASE WAFFLES - 1 PER FLAVOR
        • 1 BASE RACE BELT
        • 1 BASE / BAMBU WERX HEADBAND
        • 1 THIN RUN HAT LIKE YOU RECEIVE AT A FINISH LINE
        • 1 TRI LABS TEAM XLAB WATER BOTTLE
      • STEP 3
        • SELECT YOUR KIT (CYCLE KIT OR TRIATHLON KIT) 
          • TRI KIT INCLUDES ONE AERO ONE PIECE WITH SLEEVES OR ONE 2 PIECE (TRI SHORTS AND TRI TOP)
          • CYCLE KIT INCLUDES ONE CYCLE TOP AND CYCLE SHORTS

        YOUR GRAND TOTAL FOR THE TRIATHLON BOX AND THE CYCLING BOX SHOULD EQUAL $459.  ENTER THIS CODE AT CHECKOUT AND YOUR NEW TOTAL WILL EQUAL $299:  TRILABSBOX2023  

        SUMMARY

        WHEN YOU ARE GOING THROUGH THE ORDERING PROCESS ITEM TO ITEM, SOMETIMES THE WEBSITE FREEZES. I RECOMMEND USING THE BACK ARROW OF YOUR WEB BROWSER INSTEAD OF THE "CONTINUE SHOPPING" ICON.

        HERE ARE SOME FREQUENTLY ASKED QUESTIONS AND ANSWERS.

        • Q: WHAT IF I DON'T LIVE IN THE USA
        • A: IF YOU DO NOT LIVE IN THE USA, WE WILL WORK WITH YOU ON YOUR SHIPPING. ENTER THIS ADDRESS AS YOUR SHIP TO ADDRESS, (4699 NAUTILUS COURT, BOULDER CO 80301) AND THEN ENTER YOUR SHIPPING ADDRESS IN THE NOTES SECTION. WHEN IT COMES TIME TO SHIP, WE WILL REACH OUT WITH HOW MUCH THE COST DIFFERENCE IS, USUALLY $30 - $40 USD.
        • Q: DO YOU HAVE SIZE CHARTS?
        • A: YES - A SIZE CHART IS INCLUDED WITHIN EACH ITEM ON THE WEBSITE
        • Q: CAN I ORDER ADDITIONAL ITEMS ON TOP OF THE TRI LABS TEAM BOX ITEMS?
        • A: Should you wish to order additional items, you will need to create a second order. You will be eligible to receive a 30% off discount on team gear (additional kits, hats, t shirts, etc). The firm deadline to place this order is March 15th, 2023.  Enter this code at checkout: trilabs30  
        • Q: CAN I ORDER ADDITIONAL ITEMS WITH MY TEAM BOX SUCH AS BASE BARS, SALT, OR GELS
        • Please do not order additional nutrition combined with your TEAM BOX order.  Please create an entire new order

        • Q: What if I meant to order an XL item, and I accidentally ordered an XS. What can be done about this.

        • A: Do not do this. Double check, TRIPLE CHECK YOUR ORDER before hitting submit. We do not have the ability to correct mistakes such as this in February after you receive your order. I will tell you this happens about 30-40 times every year. 

        • Q: WHAT IS THE FINAL CUTOFF DATE TO ORDER THE TRI LABS TEAM BOX?
        • A: The absolute drop cutoff date is March 15th, 2023. We will be placing one large order with all of our suppliers on March 16th. 
        • Q: What do I do if after I order my TRI LABS TEAM Box Items I need to make an adjustment to size?
        • A: First, this is very, very hard on us, so PLEASE take your time during your order and try to get it correct. If you must change something, send an email to: info@baseperformance.com with your order number and tell us what needs to be changed up. There is a very high chance it will not go perfect since we are dealing with so many orders at one time, but we will try. 

        • Q: What if I want to return items from the TRI LABS TEAM Box after I receive the box?

        • A: We are sorry, but there are NO returns. These items are all at cost and 100% custom. We do not have the ability to take returns on TRI LABS TEAM box items. 

          RETURN / EXCHANGE POLICY

          THERE ARE NO RETURNS OR EXCHANGES ON THE BASE BOXES. THESE ARE ALL CUSTOM ITEMS. EACH YEAR WE SET UP AN EXCHANGE PAGE VIA FACEBOOK SO IF YOU WANT TO SWITCH IT OUT, YOU CAN. BUT WE DO NOT ORDER HUNDREDS OF EXTRA CUSTOM PIECES PER SIZE IN THE EVENT OF A MISTAKE. SORRY, BUT THAT IS NOT POSSIBLE. IN RARE INSTANCES AS A LAST RESORT, WE CAN PROBABLY SWITCH SOMETHING OUT, BUT THAT IS NOT A GUARANTEE. PLEASE TRIPLE CHECK THE ORDER YOU PLACE.

            DELIVERY INFORMATION

            Once BASE receives all of the kits, BASE will send you (1) very large care package which will include all of your items in one shipment. You will receive your pieces all in one shipment. PLEASE NOTE YOU WILL NOT RECEIVE ANYTHING PRIOR TO YOUR WELCOME KIT. We will begin shipping team Boxes in May, possibly sooner.

            ORDERING PRODUCT IN THE FUTURE

            As a team member, you are granted large discounts when ordering BASE products, nutrition and kits. Your Tri Labs discount code to order any other nutrition on the website is:  TRILABS2023 - this will give you 20% off of all BASE nutrition products