Shipping & Returns

Shipping

We offer the following shipping options: USPS Priority, USPS First Class, and UPS Ground.

Depending on your location and shipping method, you should receive your order within 7 business days. If you haven't received a shipment within that time frame, please contact us and we will help track it down.

Returns

We offer a 30-Day Risk Free returns policy. If you are not completely satisfied with our products during your initial use we'll refund your order in full.

Instructions

1. Print the order invoice you received via email.  On that invoice write a not letting us know what you would like for us to do.

2. Package the remaining products and invoice and send to the following address.

BASE Performance
4699 Nautilus Court South   Suite 404
Boulder CO 80301

3. Please do not send back empty containers of product. If you don't like the product that is ok, just don't give it to someone else and ask for a refund. 

We will process your return and credit your card within 5 days of receiving the returned product.