We offer the following shipping options: USPS Priority, USPS Ground Advantage, and UPS Ground. USPS Ground Advantage is our chosen carrier for standard shipping of all small parcels (typically orders weighing less than 10 pounds). Orders shipped by USPS Ground are typically packaged and sent from our warehouse in Orlando, FL within 1-2 business days.
Depending on your location and shipping method, you should receive your order within 7 business days. If you haven't received a shipment within that time frame, please contact us and we will help track it down.
The BASE Guarantee: Try any BASE nutrition/supplement product for 30 days. If you are not satisfied with the results, simply return the product for a full refund.
We offer a 30-Day Risk Free returns policy. We expect that our products will help you perform better. But, if you are not completely satisfied with our products during your initial use we'll refund your order in full.
In the event that you would like a return, please email us at hello@baseperformance.com and let us know your name, order number, which item you would like to return, and if you want an exchange or refund.
If your request is approved, depending on if you are returning, exchanging, or refunding you can expect the process to take about a week or so.
Please return to:
- 1355 Bennett Dr
- Unit 249
- Longwood FL 32750
BASE Performance provides premiere nutritional products for athletes of all disciplines and fitness levels. Whether you are at the top of your field or just getting started in your fitness journey, BASE has developed a variety of great tasting, healthy, cost-effective products to help improve performance, build lean muscle, increase endurance and enhance recovery.
BASE Performance products are used by thousands of elite and recreational athletes in all over the globe. Having a strong nutrition base allows you to maintain a healthy body allowing you to recover better, adapt quicker, train harder and get stronger. Make the right choice when it comes to nutrition- choose BASE.
BASE Performance's Mission Statement
BASE Performance is committed to helping athletes attain the highest degree of health, performance, and happiness using a holistic approach to nutrition and fueling. We develop, distribute, and support both our products and the athletes who use them with honest information and forthright, courteous communication.
Diversity, Equity, Inclusion, and Access
BASE Performance is committed to fostering diversity, equality, and inclusiveness, both in our business and within our workplace. To that end, we embrace integrity-based business practices and vow to be an all-inclusive organization where diverse identities and backgrounds are celebrated. We commit to honoring the voices of BIPOC, LGBTQIA+, women, and persons with disabilities in our mission to create relationships while focusing on providing the best nutrition, apparel, and sport products available today.
